Jamie is currently employed as Qualitative Lead and Research Adviser based in the Norfolk and Suffolk hub of the EoE RDS at UEA. Jamie also works as a Senior Research Associate in Urgent Care within the Faculty of Medicine & Health Sciences at UEA. He specialises in qualitative research design in standalone and mixed methods research and has conducted a number of studies using qualitative methods. In addition, he also has extensive experience in the design, implementation of randomised controlled trials and the role of process evaluations within clinical trials.
Jamie has a local, national and international research profile and his own currently funded research includes examining how GPs and nurses communicate with patients in telephone triage consultations. Jamie has a particular interest in patient-provider communication and is developing research applications to study how the design of healthcare systems impacts on communication and the sharing of information between patients, providers and across service settings.